Our products are crafted with high-quality, natural ingredients like unrefined Shea butter, pure Black soap, essential oils, and botanical extracts. We are committed to transparency and list all ingredients on our product labels and descriptions.

To preserve the freshness of our natural products, store them in a cool, dry place away from direct sunlight. Some products, like our Shea butter, may slightly change in texture with temperature fluctuations, but this does not affect their efficacy.

Shea butter is a natural emollient rich in vitamins A, E, and F, providing deep moisturization, promoting skin elasticity, and helping to soothe dry or irritated skin. It is suitable for all skin types, including sensitive skin.

African Black soap is a traditional cleanser made from natural ingredients like plantain skins, cocoa pod ash, and shea butter. It is highly effective for cleansing and gently exfoliating the skin. Use it sparingly, especially if you have sensitive skin, and always follow up with a moisturizer.

Yes, our products are designed to be gentle and effective for most skin types, including sensitive and dry skin. We recommend performing a patch test before full use to ensure compatibility, especially if you have specific skin concerns or allergies.

Most of our products are formulated with gentle, natural ingredients that are generally safe for children and pregnant women. However, we advise consulting with a healthcare provider if you are pregnant or using products on young children, especially if they contain essential oils.

We use natural preservatives, where necessary, to ensure the safety and quality of our products. For oil-based products, we do not use preservatives, but for water-based products, we incorporate gentle, eco-friendly preservatives to prevent microbial growth.

Our natural skincare products typically have a shelf life of 6 to 12 months once opened. We recommend using them within this period for optimal effectiveness and to ensure the freshness of the natural ingredients.

Signs that a product may have expired include changes in texture, smell, or color. If a product appears separated or smells off, it is best to discontinue use. Always check the expiration symbol on the packaging for guidance.

We offer standard and express shipping options within the UK, with delivery times ranging from 3-5 business days for standard and 1-2 business days for express. For international orders, delivery times vary by location. Customers are responsible for any customs fees or taxes. Full details are available on our Shipping Policy page.